ISO 10002 Customer Complaint Handling System Certification
ISO 10002 provides guidance for establishing and implementing effective and efficient complaint handling processes. How to help organizations obtain information from the complaint handling process, enhance their ability to handle complaint issues, promote product and process improvement, ultimately improve customer satisfaction levels, and enhance the organization's reputation. This standard is of great significance in helping enterprises handle complaints and better integrate with other quality management series standards.

A large number of successful cases have accumulated rich certification experience for Zhongwang Jiamei

Having solid professional technical knowledge, rich management theory and practical experience, proficient in mastering management system standards and audit skills

The principle of providing paid services without profit as the sole purpose, fulfilling duties and responsibilities, and making sincere, enthusiastic, and efficient contributions to improving the management level of various organizations in society